Steven Shedd
Director @ Methodist Le Bonheur Healthcare | MBA in Business Administration
- Role
- Director at Methodist Le Bonheur Healthcare
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Steven Shedd
Healthcare operations leader with 30+ years of experience in EMS, critical care…
Experience
Director
Methodist Le Bonheur Healthcare
Nov 2024 — Present · Memphis, TN, US
Provide executive leadership over the health system\'s Transfer Center, pediatric/neonatal ground transport teams, and rotor-wing medical flight operations.Direct a 24/7 logistics and coordination hub that facilitates time-sensitive interfacility transfers, ensuring patient safety, throughput efficiency, and regulatory compliance.Lead operational strategy, staffing optimization, and protocol standardization for transport services across multiple hospitals and regions.Oversee resource deployment for five ambulances and one medical helicopter, balancing clinical urgency with asset availability, crew safety, and cost containment.Implement CAMTS-aligned best practices, including continuous quality review, data analytics dashboards, and real-time decision support.Collaborate with executive leadership, referring facilities, and EMS agencies to align transport strategy with broader system goals for access, equity, and patient outcomes.Develop and enforce SOPs for high-risk transfers, air vs ground triage, and non-clinical dispatcher training on transport criteria.
Education
Ivy Tech Community College
Emergency Medical Technician , Emergency Care Attendant (EMT Ambulance)
Western Governors University
Bachelor of Business Administration - BBA, Business Administration and Management, General
Western Governors University
Master of Business Administration - MBA, Business Administration and Management, General
Kellogg Community College
Critical Care Paramedic
Goshen General Hospital
Paramedic Program, Paramedic
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