Sheamus Cochran

Senior Technical Business Analyst @PepsiCo

Purchase, NY, US

Lead end‑to‑end governance, rollout, and optimization of new CRM functionality across PepsiCo North America, partnering with product, engineering, and third‑party vendors. Drive pilot success by translating frontline feedback and performance data into clear requirements, dashboards, and go‑forward deployment decisions- Lead weekly governance meetings with a third‑party vendor to align on milestones and successfully deploy and optimize new CRM functionality across PepsiCo North America locations- Engage daily with frontline users across multiple pilot locations, capturing detailed feedback, identifying improvements, and ensuring strong adoption and understanding of new features- Manage 1–2 weekly cross‑team developer sessions as liaison between PepsiCo and vendor engineering teams to resolve technical issues, prioritize enhancements, and align release schedules for smoother launches- Analyze pilot data to build dashboards and reports for NA leadership, providing visibility into performance and informing product roadmap and deployment decisions- Plan and execute 2–3 UAT cycles per week for CRM app updates, coordinating test plans, tracking defects, and validating fixes on‑site at pilot locations, including rollout of a new location‑tracking solution using APIs and an interactive mapping SDK.

Mt Lebanon Senior High School

High School Diploma

Penn State University

Bachelor's degree