Shea Peaton

Operations Manager @A1 Orange Exterior Building Services

Tampa, FL, US

Lead and manage all branch operations across the South Florida region, overseeing project execution, team performance, safety compliance, and client satisfaction in exterior building services. • Build, develop, and supervise high-performing field teams, including foremen, superintendents, and technicians, ensuring optimal staffing and resource allocation across multiple concurrent projects.• Forecast revenue and gross profit margins, monitor budgets, and drive profitability through operational efficiency, safety adherence, and quality control.• Enforce OSHA and internal safety policies while conducting regular site visits and field audits to maintain a zero-incident safety culture.• Oversee operational workflows including job activation, change order processing, lift and equipment management, and client communication across all job sites.• Set performance standards, conduct team training, and mentor new supervisors and assistant managers to uphold workmanship and customer service excellence.• Act as primary liaison with customers for logistics, scheduling, and job execution; maintain strong client relationships to ensure satisfaction and repeat business.• Produce operational reports, evaluate KPIs, and collaborate with executive leadership to align branch operations with company-wide goals for revenue, safety, and growth.Key Skills: Branch Operations • Safety Leadership • Forecasting & Budget Management • Job Scheduling & Field Logistics • Team Hiring & Development • OSHA Compliance • Client Relationship Management • Commercial Exterior Maintenance

Santa Fe College

Associate of Science - AS