Shaz Momin

About Shaz Momin

Having 6+years in Business Analysis, CRM Consulting, and Application Development in the domain of Banking and Financial Services (BFSI), Insurance, and Customer Relationship Management (CRM) 5.5 years of experience in handling and managing clients, and also third party vendors at client\'s location i.e. onshore location Part of Agile team, having good understanding of Agile methodology. Expert in Product Backlogs and Epic/Userstories writing Experience in information/requirements gathering and translating it into Business Requirements Documents (BRD), Functional Requirement Documents (FRD), and Solution Approach Documents (SAD) Consulting the client with the best approach for CRM implementation resolve issues and deliver new requirements Experienced in implementing integration touchpoint projects involving multiple system handling, connectivity with multiple upstream and downstream systems for optimal data flow Experienced in implementing integration touchpoint projects involving Core Banking Solution (CBS), Financial Institutions Group Systems (FIGS), Loan Collection System (LCS), Online Customer Acquisition Solution (OCAS), Contact Centre, and Mobile Applications in CRM Leading the team of 8+ members of developers, testers, database administrators (dba) and integration services for Solutioning and Delivery of the projects Excellent analytical, problem solving skills and a motivated team player with excellent inter-personal skills Experience in designing and configuring end to end process flows, triggers, Business Enforcement Rules (BER), Bul Uploads, layouts, and other elements in CRM tool (CRMNEXT) Experienced in mentoring associates/new joiners Created complex reports utilizing the features like hierarchy, Drill functionality, graphs, line Charts and Bar Charts

Experience

1. Product Owner

   Johnson Controls

   Nov 2022 — Present

Education

• Indian Education Societys Management & Research Centre

  Masters in Management Studies, IT Systems

  2017 — 2019

• Savitribai Phule Pune University

  Bachelor of Engineering (B.Eng.), Electrical, Electronics and Communications Engineering

  2010 — 2014

Skills

• Maven
• Team Management
• Html5
• Css Selectors
• Cucumber
• Jdbc
• Business Analysis
• Sql Db2
• Html
• Java
• Sql
• Linux
• Jaxb
• Microsoft Office
• Groovy
• Javaserver Pages (Jsp)
• Servlets
• Powerpoint
• Microsoft Excel
• Robotics
• Javascript
• Selenium
• Cascading Style Sheets (Css)
• Microsoft Powerpoint
• Geb
• Microcontrollers
• Leadership
• Gradle
• Core Java
• Jsp