Shayoshree Dey
Operations Excellence @Uber | MBA (Operations) @SIBM | Ex-Google Operations Center | Scaling Digital Support Ecosystems | Lean Six Sigma & BPM Enthusiast
- Role
- Operations Excellence at Uber
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Shayoshree Dey
Results-oriented Operations professional with 3+ years of expertise across global tech ecosystems, including Uber and Google.Currently focusing on Operations Excellence at Uber, I navigate complex service delivery and operational frameworks within high-growth environments. My background is rooted in a unique blend of digital marketing strategy and hands-on execution, having spent 2 years at Google Operations Center specializing in Google Ads workflows and rigorous quality assurance protocols.I recently completed my MBA in Operations Management from SIBM Hyderabad, where I deepened my expertise in Lean Management, Business Process Management (BPM), and Data-Driven Process Improvement. I am passionate about identifying bottlenecks and implementing strategies that foster a culture of continuous improvement to achieve exceptional customer outcomes.Core Competencies: Operations Excellence • Service Delivery Scaling • Process Optimization • Ad-Tech Support • Lean Methodology • Operational Strategy • Stakeholder Management
Experience
Operations Excellence
Feb 2026 — Present · Hyderabad, IN
Education
AIDM INDIA
Professional , Digital marketing
2020 — 2021
The Bhawanipur Education Society College
Bachelor's degree, Marketing
2017 — 2020
Symbiosis Institute of Business Management (SIBM)
Master of Business Administration - MBA, Operations management
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