Shayne Hensley
Experienced Global Service Delivery Manager | ITSM, Global Operations
- Role
- IT Service Delivery Manager - Scott s Company at Atos
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Shayne Hensley
As an experienced Global Service Delivery Manager at Atos. Currently I lead and manage…
Experience
IT Service Delivery Manager - Scott s Company
Aug 2024 — Present
Education
Community College of the Air Force
Associate's degree, Computer and Information Systems Security/Information Assurance
2014 — 2015
ECPI University
Associate's Degree, Management Information Systems, General
2014
Skills
- Windows Server
- Risk Management
- Bmc Remedy Ticketing System
- IT Operations Management
- Change Management
- Office 365
- Cross-Functional Team Leadership
- Team Management
- Leadership
- Team Leadership
- Dynamic Host Configuration Protocol (Dhcp)
- Ms Exchange
- Supervisory Skills
- Symantec Antivirus
- Blackberry Enterprise Server
- Program Management
- Vbscript
- Configuration Management
- Scom
- Strategic Planning
- Windows 10
- Exchange Server
- Microsoft Office
- Vmware Vsphere
- Microsoft Sql Server
- Windows 7
- System Center Configuration Manager (Sccm)
- Active Directory Experience
- Good Mobile Server
- Executive Desktop Support
- Information Assurance
- Hyper-V
- Snapmanager
- Incident Management
- Wireless Technologies
- Service-Oriented Architecture (Soa)
- Ms Operating Systems
- Powershell
- Bmc Remedy Ar System
- System Development Life Cycle (Sdlc)
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