Shayne Chacko

Project Manager- HDI, ITIL, A+, MS certified

Role: Call Center Project Manager for Social Security Office at Koniag Government Services
Location: Washington, DC, US
LinkedIn followers: 500 followers

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Experience

Call Center Project Manager for Social Security Office
Koniag Government Services
Sep 2018 — Present · Baltimore, MD, US
Call Center Manager managing 70 employees in two locations (Baltimore and North Carolina).

Skills

Project Management
Program Management
Customer Service
Management
Visio
Process Improvement
Networking
Project Management Office (Pmo)
Sharepoint
Training
Microsoft Office
Vendor Management
Databases
IT Strategy
Business Process Improvement
Information Technology
Software Development Life Cycle (Sdlc)
Business Analysis
Customer Relationship Management (Crm)
Technical Recruiting
Consulting
Team Leadership
Crm
Itil
Enterprise Architecture
Pmp
Leadership
Sdlc
Integration
Requirements Analysis
Business Intelligence

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
s••••••@koniag-gs.com
Personal email
•••••@•••••.com
Direct dial
+12•••••••53

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Current company

Koniag Government Services

IT Services and IT Consulting · 1.6K employees · Founded 1975 · Chantilly, Virginia, United States

Koniag Government Services (KGS) is an Alaska Native Corporation comprised of multiple wholly owned subsidiary companies that deliver Enterprise Solutions, Professional Services, and Operations Management to Federal Government agencies. With an agile employee and corporate culture, KGS applies its proven technical, professional, and operational expertise to enable successful mission outcomes for Defense and Civilian agencies through forward-leaning, solution-oriented business partnerships and a commitment to exceptional service delivery. Our commitment to quality delivery is demonstrated by our independently accredited CMMI/Dev Level3, CMMI/Svc Level3, ISO 9001:2015 Quality Management System, and ISO 20001:2011 Service Management System. KGS is headquartered in Chantilly, VA with offices all over the country. KGS is seeking qualified candidates for our open positions, but we will only extend an offer of employment after a candidate applies through the link in our job posting. If you receive a job offer via email only and have not been interviewed by the KGS hiring manager, feel free to contact K••••••••@koniag-gs.com to verify its validity.

koniag-gs.com

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Experience

Call Center Project Manager for Social Security Office

Skills

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