Shayna Diamond

Community Health Manager @Maricopa County Public Health

Phoenix, AZ, US
EMAILS
s••••••••@maricopa.gov
MOBILE NUMBERS
+16•••••••01

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WORK HISTORY

May 2024 — Present

Community Health Manager @Maricopa County Public Health

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Lead community-centered planning and cross-sector engagement advancing partner strategy and implementation alignment. Through 2025, also supported Community Health Specialist performance systems and engagement infrastructure; 2026 scope focused on CHNA/CHIP strategy, partner engagement, and implementation enablement.2025 ImpactBuilt on-demand education webinars - 1,300+ views and an estimated staff time savings by reducing repeated presentations; received NACo recognition for innovation.Designed and launched identity-based Community Cafes to share population health data and strengthen trust-based engagement - 4 cafes across priority populations; attendance increased 150% across the series.Implemented a structured community partner recognition program - 100% adoption of a unified nominations process across teams.Modernized HIPMC quarterly partner meetings with role-based staffing and tighter agendas - reduced nonessential staff attendance 34% and saved in staff hours and catering.Advanced engagement infrastructure and measurement - standardized documentation, improved CRM readiness/usability, and initiated a time study to support capacity planning and workload balance.Co-created Rayna Refill, a $0-budget extreme-heat hydration campaign - Facebook engagement up YoY; Instagram reel views 2-3x typical levels.Led a transportation-support pilot to reduce barriers to cancer screening - enabled 40 screenings; 43% were first-time screenings.Served as Principal Investigator for three grants (BOLD, PHIG, HAPI).2026 FocusLead CHNA and CHIP participation across sectors and geographies.Scale repeatable engagement models to improve access, trust, and participation.Translate population health data into clear partner actions and measurable outcomes through communications and implementation support.

EDUCATION

N/A

Northern Arizona University

Master's degree

N/A

University of Arizona

Bachelor's degree

SKILLS

NonprofitsCommunity OutreachVolunteer ManagementLeadershipTrainingProgram DevelopmentPublic SpeakingProgram ManagementTeam BuildingCommunity DevelopmentCustomer ServicePolicyLeadership DevelopmentPowerpointTime ManagementBudgetsMicrosoft WordEvent PlanningHealthcareStrategic PlanningSocial MediaProgram EvaluationCoachingPublic HealthHospitalsStaff DevelopmentCommunity EngagementRelationship BuildingPublic PolicyBudgetingNonprofit Organizations

ABOUT SHAYNA DIAMOND

I do this work because I can make everyday life better for people in the community, and I believe how we lead matters. I try to show up as a servant leader: listening first, building trust, sharing credit, and creating the conditions for others to succeed.My approach blends three disciplines:Medical anthropology methods – Using qualitative inquiry to understand what the numbers can’t fully explain: lived experience, trust, norms, barriers, and the “why” behind health behaviors. My teams apply tools like structured listening, semi-structured interviews, rapid community feedback loops, and stakeholder sensemaking so strategies are culturally grounded and feasible.Project and program management (PMP) – In order to translate insight into execution: clear scope, workplans, roles, timelines, risk management, and accountability rhythms that help partners follow through. I’m especially focused on protecting staff capacity while improving consistency and transparency.Strategic communications – I work closely with Comms to turn complex information into clear narratives and partner-ready actions so people understand what matters, why it matters, and what to do next.I’m known for building engagement infrastructure that makes collaboration easier to sustain. This includes repeatable models, practical tools, and convenings that help diverse groups align on shared outcomes.One quote I return to that is often attributed to Margaret Mead: “Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.” It captures what I’ve seen over and over. that real change happens when people come together with shared purpose and a practical path forward.I welcome connections with public health, healthcare, CBO, government, and philanthropic partners who value authentic engagement and measurable follow-through.Focus areas: community engagement strategy | cross-sector partnerships | implementation enablement | operational improvement | communications

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Shayna Diamond — Email, Phone Number & Contact Info | Unifers