Shayna Williams
- Role
- Desktop Administrator at Hawley Troxell
- Location
- Boise, ID, US
- LinkedIn followers
- 500 followers
About Shayna Williams
I am very organized and excellent at multi-tasking. I am also very detail oriented which…
Experience
Desktop Administrator
Aug 2001 — Present
Provide desktop support for 150 computers. Order, maintain and train on Blackberries using 2 mobile providers and a BES. Handle imaging of pc\'s and laptops including operating systems and desktop applications. Manage phone system, including moves, programming changes and user support. Provide support for printers and faxes. Handle ordering and contribute to budget preparation for all IS Department expenditures. Process bill for payment by coding to appropriate GL code. Setup new users in all systems and backup Network and Systems Administrator.
Education
University of Phoenix
Bachelor's, Health Administration with concentration in Information Technology
2010 — 2013
San Francisco State University
AA, Business/IT
Skills
- Outlook
- Customer Relations
- Computer Hardware
- Excel
- Technical Support
- Windows Xp
- Security
- Tablets
- Administration
- Planning
- Databases
- Management
- Cell Phone Plan Management
- Blackberry Enterprise Server
- Leadership
- Active Directory
- Testing
- Inventory Management
- Customer Service
- Android
- Desktop Support
- Word
- Operating Systems
- Xp
- Windows
- Iphone Support
- Project Planning
- Software Documentation
- Budgeting
- Telecommunications
- Microsoft Office
- Microsoft Word
- Social Media
- Powerpoint
- Troubleshooting
- Teaching
- Problem Solving
- Windows 7
- Training
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