Shaylei Smith

About Shaylei Smith

Well-rounded training and communications professional with a strong background in project…

Experience

1. Training Specialist Ii

   MRI Software

   Mar 2023 — Present

   As a Training Specialist at MRI Software, I lead the design and delivery of comprehensive training programs for our Sales, Marketing, & Finance organizations and support global orientation and professional skills initiatives. I oversee the global Sales onboarding program with a proven record of success dealing with stakeholders across the organization to ensure our sales team receives holistic onboarding and enablement. I continuously evaluate and improve the effectiveness of Instructor-led, self-guided, and web-based learning programs to ensure that our employees receive the support they need to succeed.\\\\n\\\\nThis includes:\\\\n• Development of multimodal role-based learning plans that include in-person, virtual, and hybrid ILTs, e-learnings, workshops, self-paced video content, mock exercises, team shadowing, and individual activities to reinforce knowledge of content\\\\n• Recording, editing, and publishing videos of training and tools demonstration content\\\\n• Use of Cornerstone LMS to schedule events, manage learning assignments, and ensure accurate employee transcripts\\\\n• Maintaining confidentiality and providing timely feedback on employee performance\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• Weatherhead School of Management at Case Western Reserve University

  Positive Organizational Development & Change

  2021

• Cleveland State University

  Bachelor’s Degree, Communication Management

  2012 — 2016