Shayan Jamali
Senior Consultant | Payments Transformation | Go-to-Market Strategy
- Role
- Senior Consultant at Capco
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Shayan Jamali
Shayan Jamali is a Senior Consultant with 6 years of experience in strategy and technology consulting, specializing in payments transformation, go-to-market strategy, and service innovation. He has consulting experience across financial services, telecom, media, and the public sector, partnering with leading Fortune 500 companies to deliver complex, multi-tower initiatives that drive operational efficiency and business growth.Most recently, Shayan supported a payments modernization assessment for a Tier 2 bank, including diagnostic work across wire, ACH, and RTP capabilities. He has also led value realization efforts for large-scale transformations, contributing to over $25M in cost savings across insurance contact centers and global telecom innovation hubs. This work included delivering AI-infused customer self-service solutions, enabling agents with better tools and insights, and optimizing workflows to improve service outcomes.In addition, Shayan has supported B2B sales and marketing strategy engagements for financial institutions, telecom providers, and media platforms, helping clients assess coverage models, enhance sales methodologies, and improve go-to-market effectiveness.He holds a B.S. in Business Administration with a specialization in Finance from The Ohio State University and serves as an Advisory Board Member for SCNO OSU, a student-led consulting organization within the Fisher College of Business.
Experience
Senior Consultant
Feb 2025 — Present · Chicago, IL, US
Education
The Ohio State University Fisher College of Business
Bachelor of Science in Business Administration (BSBA), Finance
2015 — 2019
Skills
- Creativity
- Cashiering
- Leadership
- Team Motivation
- Customer Service
- Microsoft Office
- Sales
- Entrepreneurship
- Jd Edwards
- Sap Erp
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