Shayan J.
IT Support & Security Operations | pfSense, Proxmox, Suricata, SQL | Tier 3 Troubleshooting
- Role
- Retail Support Specialist at AT&T
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Shayan J.
IT & Cybersecurity professional with a proven record of supporting enterprise…
Experience
Retail Support Specialist
Feb 2022 — Present · Sunrise, FL, US
Provide Tier 1 technical support for mobile devices, resolving network connectivity issues, software malfunctions, and device configuration challenges to ensure secure, reliable performance.•Configure mobile devices, perform system updates, manage data migrations, and implement MDM (Mobile Device Management) solutions to enhance usability and compliance with security standards.
Education
Western High School
High School Diploma
2022
Broward College
Associate's degree
2022
Broward College
Bachelor's Degree, Information Technology
2025
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