Shay Prince
IT Service Delivery Manager @FIS
Signup · Get unlimited contacts
WORK HISTORY
IT Service Delivery Manager @FIS
US
EDUCATION
University of Florida
Bachelor's degree
ABOUT SHAY PRINCE
As an accomplished Technology Specialist, I have been the driving force behind delivering exceptional service delivery. My focus on cross-functional leadership has driven increased efficiency and heightened customer satisfaction. I have successfully managed a diverse onshore and offshore team, maintaining SLA breaches at an impressive rate of under 2%. Within the managed services sector, my proactive approach to resolving technical challenges has strengthened the reliability of our IT infrastructure. As a Certified ScrumMaster, I champion agility and iterative development in our service delivery processes, ensuring we remain leaders in the FinTech industry.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.