Shawn McCormick
Chief Innovation Officer at Call Design North America
- Role
- Chief Innovations Officer at Call Design North America
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Shawn McCormick
Chief Innovation Officer at Call Design North America.
Experience
Chief Innovations Officer
Apr 2024 — Present · Nashville, TN, US
Education
Vanderbilt University
BA
1986 — 1990
Middle Tennessee State University (MTSU)
Bachelor of Music
1992 — 1995
Skills
- Software Implementation
- Business Analysis
- Hands-on Training
- Databases
- Forecasting
- Training
- Unified Communications
- Workforce Management
- Call Center
- Enterprise Software
- Solution Selling
- Call Logging
- Voip
- Sales Engineering
- Salesforce.com
- Pre-Sales
- Contact Centers
- Call Centers
- Technical Support
- Professional Services
- Product Management
- Saas
- Vendor Management
- Crm
- Telecommunications
- Software as a Service (Saas)
- Performance Management
- Employee Engagement
- Customer Experience
- Sales Presentations
- Computer Software Training
- Quality Management
- Speech Analytics
- Cloud Computing
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