Shawn Mayhew

About Shawn Mayhew

Accomplished technical professional with 20 years of IT experience leading complex…

Experience

1. Systems Administrator 4

   UC Davis Health

   Jun 2019 — Present · Sacramento, CA, US

   Manage Symantec Altiris product for 20.5k machines across three separate management platforms with Windows 10 and 7 workstations.• Update workstation inventory rates to 90% from 55%• Create Deployment Packages using AdminStudio and distribute through Altiris • Create and document workstation software implementation process• Implement Self Healing software deployments with dynamic group membership updates from Active Directory groups• Improve speed of application through consistent server management across 44 servers• Create and disseminate Single pane report views of Windows 10 migration progress.• Train team members and other teams on new methods and process management to improve team Outputs• Constantly seek input from team members and other teams on how to improve team outputs

Education

• Metro State University

  Master’s Degree, Masters of Public & Non-Profit Admin

  2000 — 2002

• North Central University

  Bachelor’s Degree, Youth Ministry

  1985 — 1990

• Juran -

  Juran Quality Management System, Six Sigma

  2008 — 2010

Skills

• Program Management
• Remedy
• IT Operations
• Oracle
• Requirements Analysis
• Consultancy
• Altiris
• Vendor Management
• Quality Assurance
• Business Analysis
• Testing
• Asset Managment
• Symantec
• IT Service Management
• Change Management
• Management
• Information Technology
• Access
• IT Management
• Disaster Recovery
• Software Project Management
• System Deployment
• Software Documentation
• Sdlc
• Servers
• Crm
• Itil
• Microsoft Sql Server
• Documentation
• Requirements Gathering
• Asset Management
• Sql
• Visio
• License Management
• Sql Server
• Process Improvement
• Security
• Enterprise Software
• Analysis
• Bmc Remedy