Shawn Lomas

About Shawn Lomas

Specialties: Email Marketing, Email Remarketing, Transactional Email Marketing, POS Systems, Database Management, Cellular and Wireless Project Development, Embedded Technologies Development, Consumer Product Development, Software and Hardware Quality Assurance, Video and Audio Encoding Technologies, Project Management, Product Management, and Project Planning

Experience

1. Adobe Experience Cloud Architect

   Publicis Sapient

   Dec 2021 — Present · Los Angeles County, CA, US

   Design and implement Adobe Experience Cloud solutions, including Adobe Experience Manager (AEM), Adobe Analytics, Adobe Target, Adobe Audience Manager, and Adobe Campaign (ACS and Classic/v8)• Scope and orchestrate client migrations from existing platforms including direct upgrades from Adobe Campaign Standard (ACS) and Adobe Campaign Classic (ACC) to Adobe Campaign v8• Integrate Adobe solutions with other systems such as CRM, ERP, or other data sources. Ensure seamless data flow between systems for comprehensive customer experience management. Interact with clients to create end-to-end specifications for campaign solutions and present architectural decisions to stakeholders• Closely work with stakeholders to understand their business requirements and objectives. Translate these into technical specifications for implementation• Troubleshooting and resolving complex issues within the platform while also providing technical support and guidance to other team member• Train and provide ongoing support to clients and end-users. This includes product documentation and user guides, as well as leading workshops or presentations• Develop and enforce governance policies for the usage of the Adobe Experience Cloud platform to ensure data consistency and security• Collaborate with project managers, developers, designers, and other stakeholders to ensure successful project delivery• Evaluate the effectiveness of Adobe Experience Cloud implementations, using analytics and customer feedback to measure success and suggest improvements

Education

• Whittier College

  BA, Business

  1999 — 2004

Skills

• Quality Assurance
• Email Marketing
• Product Development
• Project Planning
• Database Admin
• Pos
• Project Management
• Video Games
• Product Management
• Microsoft Excel
• Testing
• Html
• Customer Support
• Sql
• Social Media Marketing
• Online Advertising
• Account Management
• Customer Service
• Mobile Devices
• Marketing Strategy
• Email
• Email Strategy
• Email Marketing Software
• Email Hosting
• Ms Project
• Digital Marketing
• Saas
• Analysis
• Management
• Program Management
• Enterprise Software
• Analytics
• Crm
• Web Analytics
• Marketing
• Salesforce.com