Shawn Kim
Data Scientist - Consumer Banking Customer Analytics - JPMorgan Chase & Co.
- Role
- Data Scientist at JPMorganChase
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Shawn Kim
I\'m a Data Scientist at JP Morgan Chase with a passion for collaboration and pushing the…
Experience
Data Scientist
Aug 2020 — Present · Jersey City, NJ, US
Utilized unsupervised ML clustering to identify customer archetypes across 60 million customers to help inform product strategy and better serve relevant marketing- Managed an analytics book of work exceeding 40 ad-hoc analyses focusing on migrating accounts during the First Republic Bank acquisition- Developed a time series model to predict customer acquisitions in new markets and size future staffing needs in new branches- Led a monthly service fee initiative to reduce fees simultaneously improving customer experience and long-term profitability through customer retention- Built weekly and monthly reports that are used to track customer acquisition, engagement, balance trends, and potential attrition events- Collaborated daily with non-technical stakeholders as a trusted data advisor to ensure the insights added business value- Volunteered in a DEI workstream to organize moderator and panelist events that fostered career growth for over 600+ attendees.
Education
Institute for Advanced Analytics
Master of Science - MS, Analytics
2019 — 2020
North Carolina State University
Bachelor of Engineering (B.E.), Mechanical Engineering
2011 — 2016
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