Shawn Hunter Turnbull
Customer Success Executive focused on profitability and long term growth | Technology can fuel human connections - that\'s success. | Ex-Red Hat | Open Source | SaaS | PaaS | DevSecOps | Security | Databases | AI | MLOps
- Role
- Sr Director Value Delivery (Customer Success) at Jfrog at JFrog
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Shawn Hunter Turnbull
Customer Success Executive | Customer Experience | GTM Strategy | Customer Journey | Profitability | Synthesizing Software and Service Offers to Maximize Customer Lifetime Value | Ex-Red Hat | Scaling Start-upsCustomer Success leader with 20+ years of cross functional experience in sales, marketing, partners, consulting, managed services, customer success, technical support. My diverse experience allows me to approach GTM with a focus on monetizing offers and maximizing profitability. What sets me apart is my ability to unify silos and deliver on immediate goals while advancing the long game.
Experience
Sr Director Value Delivery (Customer Success) at Jfrog
Nov 2024 — Present
I work with JFrog customers to create a world of liquid software: software delivered without friction from developer to device. My team of Technical Success Managers serve the most innovative customers in the world, helping deliver better software, faster, and more securely, using the most comprehensive DevSecOps and MLOps platform on the market.
Education
The University of North Carolina at Chapel Hill
BS, Computer Science
1998 — 2003
Skills
- Marketing Communications
- Open Source Software
- Software Development
- Multi-Channel Marketing
- Online Marketing
- Account Management
- Key Account Management
- Business Development
- Digital Marketing
- Strategic Partnerships
- Program Management
- Management
- Solution Selling
- Direct Sales
- Start-Ups
- Channel Programs
- Channel Management
- Partnership Marketing
- Enterprise Software
- Open Source
- Partner Management
- Sales Management
- Go-to-Market Strategy
- Middleware
- Strategy
- Channel Optimization
- Channel
- Network Administration
- Online Advertising
- Subscription
- Professional Services
- Saas
- Product Management
- New Business Development
- Product Marketing
- File Systems
- Channel Partners
- Pre-Sales
- Business Strategy
- Marketing Strategy
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