Shawn Hummell

About Shawn Hummell

President | Multi-Unit Growth Leader | Value Creation | Operational Excellence | Servant Leader |#theBESTisyettocomeGrowth-focused President and operations executive with 20+ years leading multi-unit, private equity–backed retail and consumer services platforms through growth, transformation, and turnarounds.As President of Express Wash Concepts (EWC)—named to the 2025 Inc. list of America’s fastest-growing private companies—I lead a subscription-based consumer services business with 134+ express tunnel car wash locations across six states (Moo Moo Express, Flying Ace Express, Clean Express, Green Clean, Bee Clean). Our platform is built on recurring revenue, operational excellence, and delivering Disney-perfect customer experiences that drive loyalty and brand trust.Focus AreasGrowth & Expansion – New site development, market entry, and M&A integration.Revenue & Profitability – P&L leadership, margin expansion, cost optimization, EBITDA growth.Digital & Data Transformation – Salesforce, Snowflake, SIGMA, Chat Meter driving automation and real-time insights.Customer & Membership Innovation – Launched Wash Smart Unlimited, a next-gen loyalty and subscription platform.People & Culture – Leadership development, engagement, belonging enabled by Workday, OSV, Paradox, ERIN.Board & Stakeholder Partnership – Forecasting, budgeting, risk management, board reporting.Community Impact – Partnerships raising millions for schools and nonprofits.Previously, I held leadership roles at Follett Higher Education, Bed Bath & Beyond, Macy’s, and Abercrombie & Fitch, delivering transformations, multimillion-dollar savings, and record sales growth.I collaborate with boards, PE sponsors, and executive teams to align growth strategy with operational execution. My approach blends financial discipline, scalable operations, and cultural transformation to deliver long-term enterprise value. I am passionate about developing leadership pipelines, enabling performance with technology, and creating customer-first organizations that thrive in competitive markets while leaving a lasting legacy of impact.Expertise: multi-unit operations, P&L management, recurring revenue & subscription models, digital transformation, CRM strategy, BI, M&A integration, cost optimization, leadership development, community partnerships.Disciplined. People-First. Outcome-Driven.#ValueCreation #OperationalExcellence #ExecutiveLeadership #PlatformGrowth #ExecutionMatters #GrowthStrategy #CarWashIndustry #SubscriptionBusiness #DigitalTransformation #CustomerExperience

Experience

1. President

   Express Wash Concepts

   Dec 2024 — Present

   Leading a private equity-backed, multi-site consumer services platform with 125+ express tunnel car wash locations across six states and five brands (Moo Moo Express, Flying Ace Express, Clean Express, Green Clean, and Bee Clean). Recognized on the 2025 Inc. list of America’s fastest-growing private companies, EWC continues to scale responsibly through new market entry, acquisitions, and operational excellence. Spearheaded Wash Smart Unlimited, a subscription-based loyalty platform boosting recurring revenue, retention, and customer lifetime value. Advanced digital transformation with Salesforce, Snowflake BI, Sigma, Workday, and POS modernization. Building a culture of team members focused on leadership development, belonging & community partnerships raising millions for local nonprofits.Achievements & Focus Areas:Growth & Expansion – Opened and acquired sites across Ohio, Michigan, Pennsylvania, Virginia, with 30+ locations opening or breaking ground in 2025.Customer & Loyalty Innovation – Launched Wash Smart+, driving membership growth and recurring revenue.Technology & Data Transformation – Modernized Salesforce CRM, Snowflake BI, Workday, and POS systems, enabling automation and real-time decision making.Operational Excellence – Partnered with Finance to enhance close timelines, strengthen reporting, and scale site-level processes.Financial & Risk Management – Enhanced CapEx, depreciation, inventory, and insurance policies, reinforcing financial discipline and sustainable growth.People & Culture – Unified Marketing, Sales, Operations, and Technology under one leadership model, empowering 1,400+ employees and advancing leadership pipelines, talent development, and belonging.Community & Brand Impact – Expanded nonprofit partnerships, raising millions in community contributions and strengthening EWC’s role as a trusted partner.#ExecutiveLeadership #PlatformGrowthStrategy #SubscriptionBusiness #DigitalTransformation #BusinessIntelligence

Education

• The Ohio State University Fisher College of Business

  Master of Business Administration - MBA, Business Administration and Management, General

  2022 — 2025

• University of Washington

  Bachelor of Arts - BA, Political Science and Government

  1999 — 2001

• Gonzaga University

  Bachelor of Arts - BA, Political Science and Government

  1998 — 1999