Shawn Howell
Healthcare Leader
- Role
- Patient Experience Director at Encompass Health
- Location
- Naples, FL, US
- LinkedIn followers
- 500 followers
About Shawn Howell
At NCH, our commitment to fostering a patient and family-centered culture defines my role as Director of Patient Experience. We have made significant strides in elevating the NCH brand promise by educating staff, enhancing patient communication, and optimizing service delivery through strategic partnerships and innovative programs.With a progressive career at Nashville General Hospital, I championed customer service excellence, advocating for patient engagement and satisfaction. Leadership in customer experience involved leveraging data, analytics, and cross-departmental collaboration to uphold and advance the service standards that are the hallmark of our patient care philosophy.
Experience
Patient Experience Director
Feb 2025 — Present · Sunrise, FL, US
Education
Northeastern University
Respiratory Care
Stony Brook University
History/Political Science
Upstate Medical University
B.S., Respiratory Care
John Dewey H.S.
Science
Skills
- Healthcare
- Business Development
- Hospitals
- Strategic Planning
- Oncology
- Physician Relations
- Orthopedic
- Sales
- Marketing
- Managed Care
- Medical Devices
- Clinical Research
- Pharmaceutical Sales
- Marketing Strategy
- Healthcare Management
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