Shawn Chang
Dedicated leader with a passion for cultivating high performing teams & delivering meaningful client experiences.
- Role
- Store Manager at Longchamp
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Shawn Chang
Retail leadership executive with 15+ years leading luxury, specialty, and flagship retail…
Experience
Store Manager
Aug 2021 — Present · Las Vegas, NV, US
Oversees luxury boutique in Las Vegas aimed at fostering team morale & expanding the team’s sales knowledge• Leads team to exceed last year sales, beating goals every month continuously• Mentors team, instilling brand values and fostering autonomous, natural relationships with clients, to ensure clients receive a luxury experience unique to their individual needs both in store and out• Cultivates brand loyalty by creating meaningful touch points throughout the year including birthdays, new product launches, and surprise gifts to drive sustained, repeat client engagement• Selected by executive leadership to pilot a new CRM program aimed at modernizing client outreach as a top boutique in this space; set the bar for the brand-wide success metrics
Education
California State Polytechnic University-Pomona
Bachelor of Arts
Skills
- Talent Acquisition
- P&L
- Employee Training
- Interviews
- Leadership Development
- Management
- Team Building
- Sales Management
- Leadership
- Visual Merchandising
- Big Box
- Shrinkage
- Sales
- New Store Development
- Merchandising
- Store Operations
- Customer Service
- Inventory Control
- Coaching
- Store Management
- New Store Openings
- Pos
- Income Statement
- Loss Prevention
- Inspiring Teams
- Multi-Unit
- Retail
- Profit
- Operations Management
- Planograms
- Hiring
- Retail Sales
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