Shawn Haggart

Operations Manager @Coastal Medical Transportation Systems

Chester, NH, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2026 — Present

Operations Manager @Coastal Medical Transportation Systems

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Oversee day-to-day EMS field and operational performance to ensure safe, reliable, and compliant emergency and non-emergency medical transportation. Partner closely with leadership, supervisors, and frontline EMT/Paramedic teams to manage staffing and unit readiness, monitor operational performance metrics, and drive continuous improvement while aligning operations with organizational goals, regulatory requirements, and high standards of patient care and safety.

EDUCATION

2011

Lakes Region Community College

Associate of Science - AS, Fire Science/Fire-fighting

2001

New Hampshire Technical Institute

Associate of Science - AS, Paramedic Emergency Medicine

2009

Granite State College

Bachelor of Science - BS, Emergency Services Administration

2011 — 2018

Plymouth State University

Master of Business Administration - MBA, Business Administration and Management, General

ABOUT SHAWN HAGGART

Senior operations and emergency management executive with 25 years of progressive leadership experience in a complex, high-reliability organization. Serving the Town of Derry since 2001, advanced through every rank and operational role, developing a comprehensive understanding of frontline operations, training, administration, emergency communications, and executive leadership.Professional experience spans suppression operations, emergency medical services, communications, training, administration, and command-level oversight. Held multiple operational and administrative assignments, including Battalion Chief of Training, Dispatcher and service on several departmental committees. Prior to appointment as Fire Chief, served as Chair of the Quality Control Committee and CAAS Accreditation Manager, leading initiatives focused on clinical excellence, regulatory compliance, and continuous quality improvement.In executive leadership roles, provide strategic and operational oversight for a 78-member organization, with accountability for personnel leadership, organizational performance, policy development, accreditation, responder safety, and interagency coordination. Recognized for collaborative leadership, data-driven decision-making, and effective leadership in high-pressure, time-critical environments.Concurrently served for 20 years as an Intercept Paramedic with a premier regional emergency medical services agency, delivering advanced clinical care, supporting complex patient management, and collaborating with multidisciplinary teams across multiple jurisdictions. This experience strengthened clinical judgment, teamwork, and operational coordination in dynamic environments.Demonstrated strong financial and operational acumen through management of a $13 million annual operating budget and oversight of $1.4 million in annual revenue, ensuring fiscal accountability, operational efficiency, and alignment with long-term organizational goals.Holds a Master of Business Administration, Bachelor of Science in Emergency Services Administration, and Associate of Science in Emergency Paramedic Services, integrating operational expertise with advanced education in leadership, management, and healthcare systems.Active member of professional organizations including the International Association of Fire Chiefs, International Association of Emergency Managers, and the New Hampshire Fire Chiefs Association. Currently pursuing opportunities to transition proven leadership, operational excellence, and risk management expertise into the private sector.

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Shawn Haggart — Operations Manager at Coastal Medical Transportation Systems in Chester, NH, US | Unifers