Shawn F.

WORK HISTORY

EDUCATION

ABOUT SHAWN F.

I work at the intersection of AI training and high-volume remote operations.For the past several years, I’ve trained and evaluated Large Language Models as an AI Subject Matter Expert, reviewing AI-generated responses for factual accuracy, reasoning quality, and clarity. My work directly contributes to improving how modern AI systems understand information and communicate with users.Before moving into AI development, I built my career in high-volume outreach and remote team operations. As a Shift Manager and Phone Canvasser, I led distributed teams, managed CRM pipelines, and executed large-scale outbound calling campaigns where hitting daily quotas and maintaining performance under pressure were the norm.That background gave me something valuable:I understand the human side of communication and the technology now shaping it.What I bring to teams:• AI & Tech Fluency — Experience training and evaluating Large Language Models, prompt analysis, and working with modern AI tooling• Operational Discipline — Proven ability to manage remote workflows, CRM systems, and high-volume processes• Communication Under Pressure — Years of outbound calling and objection handling in performance-driven environments• Leadership — Experience in training and managing remote teams to improve consistency and efficiencyI’m particularly interested in roles where technology, operations, and communication intersect—including AI evaluation, tech operations, and SaaS environments where understanding tools and people creates a real advantage.