Shawnette Couts
Lead Product Owner & Manager, Collaboration @Bridgestone Americas
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WORK HISTORY
Lead Product Owner & Manager, Collaboration @Bridgestone Americas
Nashville, TN, US
Own and drive enterprise platform strategy and platform modernization initiatives supporting global collaboration across SharePoint Online, Azure, and automation solutions- Own the enterprise Financial Excellence initiative, managing SharePoint Online and Azure optimization efforts to reduce operational costs and improve long-term value realization- Manage end-to-end product delivery, overseeing discovery, planning, execution, and continuous improvement with cross-functional Agile teams and enterprise stakeholders- Own and manage large-scale cloud and data migration initiatives, including SharePoint On-Premises to SharePoint Online and SharePoint Online to Azure (Blob Storage / Azure Files), improving security, scalability, and cost efficiency- Drive automation and AI-enabled solutions within SharePoint Online and Power Automate, reducing manual effort, improving operational efficiency, and supporting Financial Excellence objectives- Partner with Microsoft and internal engineering teams to evaluate and operationalize cloud and Artificial Intelligence capabilities that improve platform sustainability, adoption, and business value- Manage IT delivery teams responsible for solution design, architecture, and implementation aligned with enterprise and stakeholder needs- Manage and prioritize the product backlog, balancing competing demands and making trade-off decisions based on organizational priorities, risk, and business impact- Oversee product governance, SOW approval, and project invoicing, ensuring alignment with scope, delivery outcomes, financial accountability, and enterprise standards.
EDUCATION
Kaplan University
Master of Science (MS), Management Organizational Leadership and Development
University of California, Berkeley, Haas School of Business
Certificate of Excellence in Technology Strategy, Executive Education
Kaplan University
Bachelor of Applied Science (BS), Criminal Justice Management and Administration
ABOUT SHAWNETTE COUTS
Director-level Product and Platform Leader with a track record of scaling enterprise collaboration and cloud platforms. I currently own global platform and cloud product initiatives that include SharePoint Online, Azure optimization, cloud migrations, and automation. This work supports Financial Excellence, operational efficiency, and long-term platform sustainability.My leadership approach is grounded in technology strategy, portfolio management, and executive decision making. It is informed by advanced executive education through the University of California, Berkeley Haas School of Business. My focus spans technology strategy, artificial intelligence, data analytics, and enterprise transformation. I translate executive priorities into scalable, governed platforms that deliver measurable business outcomes.I manage end-to-end product ownership from discovery and roadmap strategy through execution, governance, and financial accountability. I work closely with cross-functional leaders across HR, Manufacturing, Legal, Information Security, Data Privacy, and Marketing. My work consistently centers on cost reduction, risk mitigation, improved scalability, and sustainable growth.I am recognized for leading large-scale cloud migrations and driving automation and AI-enabled workflows. I partner with executive leadership and vendors to modernize platforms while balancing compliance, security, and innovation. This work aligns enterprise and technology strategy through platform modernization, investment prioritization, and value optimization at scale.
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