Shawnee Michalski
- Role
- Senior Customer Success Manager at Wrike
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
Experience
Senior Customer Success Manager
Aug 2020 — Present
Monitoring an entire book of business and key account metrics to identify new growth areas and reach out out to at-risk accounts to get them back on track * Using consulting skills, technical knowledge, and exceptional influencing ability to define and execute customer goals * Leading trainings (demos and webinars) for teams across the world, showing off Wrike\'s features and functionality and answering usage questions
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