Shawn Duncan
Leadership | Management | Strategic Business Solutions
- Role
- Service Line Manager, Unified Communications (Missile Defense Agency) at Nmr Consulting
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
About Shawn Duncan
Several years management and leadership experience including overseeing IT services, professional services and managed services programs. Proven track record of establishing and leading successful programs, managing executive level client/partner relationships as well as building and directing teams to achieve financially beneficial, win-win solutions while meeting aggressive program goals.Expertise:• Program & Project Management• Service Delivery Management• Business Process Re-engineering• Total Quality Management• Customer Relationship Credibility• Effective Stakeholder Communication• Decision Making / Problem Solving• Strategic Planning / Partnerships• SOW, SLA Negotiation / ManagementContact me with your General, Operations, Performance, Process, Program, Project, Quality or Service Delivery Management opportunities.
Experience
Service Line Manager, Unified Communications (Missile Defense Agency)
Jun 2020 — Present · Colorado Springs, CO, US
Education
Regis University
Bachelor of Science
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