Shawn di Boscio
VP Customer Success at Magic Leap
- Role
- VP Partner Success at Magic Leap
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Shawn di Boscio
Multifaceted, logical thinking, process driven leader in Operations & Customer Support who can bridge the gap between the \'Business\' and the \'Technical\' to effectively solve problems and drive continuous improvement. Specialties: • Certified Six Sigma Green Belt• Product support & life cycle management• Detailed Problem Solving • Certified in Product Safety• Sound Decision Making• Escalation Mitigation• People Leadership, Coaching & Mentoring• Continuous Improvement (DMAIC)• Experience with SAP, Zendesk,• Microsoft Office (Excel, Power point, Word)• Google Suite (Gmail, GDrive, GChat, GMeet, GDocs, GSheets, GSlides)
Experience
VP Partner Success
Apr 2025 — Present · FL, US
Education
University of Calgary
B.SC, Applied Mathematics
1987 — 1992
Skills
- Customer Service
- Invoice Processing
- Cross-Functional Team Leadership
- Peoplesoft
- Sap
- Call Centers
- Client Relationship Building
- People Leadership
- Dispute Resolution
- Order Fulfillment
- Materials Management
- Order Management
- Managing Customer Relationships
- Project Management
- Strategic Planning
- Telephony
- Project Execution
- Supply Chain Management
- Avaya
- Sales Order Processing
- Microsoft Excel
- Operations Management
- Virtual Office
- Demand Forecasting
- Certified Six Sigma Green Belt
- Management
- Avaya Technologies
- Six Sigma
- Telecommunications Billing
- Ms Office (Excel, Word, Powerpoint)
- Excel
- Telecommunications
- Analysis
- Decision Marking
- Product Management
- Process Improvement
- Crm
- Forecasting
- Voip
- Leadership
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