Shawn Bonsall

About Shawn Bonsall

I’m a Senior Lead Network Architect & Security Engineer with 20+ years of experience…

Experience

1. Senior Lead Network Architect

   Lumen Technologies

   Apr 2008 — Present · Tampa, FL, US

   Network and Security Design, Implementation, and Management for various Managed Service clients worldwide; including Fortune 500 companies as well as Local, State, and Federal Agencies.•Support of environments ranging from small organizations to very large global organizations (500+ sites; with over 25k+ users). •Design and integration for Datacenters, WAN (SDWAN, MPLS & Internet DMVPN), LAN, and Wireless Networks.•Supporting various vendors\' firewalls, loadbalancers, SDWAN, routers, switches, wireless LAN controllers, etc.•Support various routing protocols such as BGP, OSPF, and EIGRP.•Review and Onboarding of new Clients into Monitoring and Management Systems.•Support Federal Agencies such as GSA, US Courts, USDA, DoE, etc.•Support for Clients with compliance requirements for HIPPA, FDA, GMP, GxP, StratGov, FedRAMP, PCI-DSS, etc.•Creating and Updating SOPs and Training for Operations Teams, supporting a 24x7x365 support model.•Provide Tier 4/5 escalation and support for junior engineers (US, Poland, India, and Asia offices).•Assisting the pre-sales teams with designs and recommendations.

Education

• College of Southern Maryland

  Certificate, CAD/CADD Drafting and/or Design Technology/Technician

  1998 — 2001

• College of Southern Maryland

  AAS, Information Services Technology

  1998 — 2001

• Strayer University

  Bachelors, Internetworking Technologies

  2003 — 2005

Skills

• Vmware
• IT Outsourcing
• Wan
• Firewalls
• Cloud Computing
• Information Technology
• Network Design
• IT Service Management
• Network Security
• Data Center
• Network Engineering
• IT Operations
• Servers
• Itil
• Tcp/Ip
• Disaster Recovery
• Windows Server
• Managed Services
• Dns
• Service Delivery
• Technical Support
• Service Management
• Networking
• Dod
• Cisco Asa
• Routing
• Sla