Shawna Rosen
- Role
- Senior Manager, Service Content Development at Apple
- Location
- Santa Clara, CA, US
- LinkedIn followers
- 500 followers
Experience
Senior Manager, Service Content Development
Feb 2023 — Present
Manage organization of up to 35 employees and 15 contractors creating technical and operational documentation, training, media, and communications to support all aspects of Apple\'s service business in all channels and countries worldwide.
Skills
- Iphone
- Technical Support
- Software Documentation
- Customer Service
- Troubleshooting
- Web Design
- Mac
- Html
- Os X
- Computer Hardware
- Management
- Project Management
- Adobe Creative Suite
- Ios
- Technical Writing
- Hardware Documentation
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