Shawna McKenzie
On a mission to cut through the noise, streamline processes, and lead with heart while doing it- let’s dive in!
- Role
- Lead Platform Engineer, Senior Manager at Capital One
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Shawna McKenzie
I’m a technical leader with more than 10 years of experience in the world of Workday, process improvement, and agile methodologies—think of me as the glue between seamless systems and happy end users. Whether I’m developing Workday or leading cross-functional teams, I focus on driving results while keeping things human-centered and, dare I say, even enjoyable.What I Do Best: Workday Wizardry – I’ve led projects across Workday Recruiting, HCM, Payroll, and Benefits modules, ensuring seamless integration and enhancing business operations. My goal? Build solutions that users love and that help businesses thrive. Agile Enthusiast – I eat product backlogs for breakfast. Sprint planning, user stories, and backlog refinement are my specialty. Team Whisperer – A knack for bringing people together. Designers, developers, or project managers, I make sure we’re all rowing in the same direction. Communication Superpower – Fluent in tech speak and non-tech speak. I get everyone on the same page, no translator needed.Career Highlights: Capital One – Led global Workday & Salesforce expansion, improving user adoption and operational efficiency. Gate Group – Implemented Workday across multiple countries, managing seamless data migrations and system integrations. Booz Allen Hamilton – Enhanced user experience through intuitive design and rigorous QA practices—think of it as a systems makeover that worked.Skills You Can Count On: Process Improvement & Leadership Agile Jedi – Master of sprints, product backlogs, and keeping things on time Strategic Collaborator – Managing teams and stakeholders with a focus on alignment and big-picture goalsWhen I’m not busy helping companies streamline processes or implement Workday solutions, you can find me fostering creativity, innovation, and occasionally, good coffee. Let’s connect if you’re looking for a partner in driving process improvement, leadership development, and user-centered solutions!
Experience
Lead Platform Engineer, Senior Manager
Jul 2025 — Present
At Capital One, a leading financial institution with over employees globally, I’ve been part of the team responsible for driving Workday solutions that support our global workforce. Our team’s mission? Streamline Workday Recruiting, HCM, Payroll, and Benefits modules to ensure compliance across regions and create an efficient, user-friendly experience for employees and administrators alike.In this role, I’ve turned challenges into opportunities for smoother processes, collaborating with cross-functional teams to enhance system performance. Whether it’s leading agile sprints or refining product roadmaps, I deliver features that drive both operational efficiency and user satisfaction.
Education
Johnson & Wales University
Bachelor of Business Management, Human Resources Management
2007 — 2011
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