Shawna P.
Billing Representative @R1 RCM
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WORK HISTORY
Billing Representative @R1 RCM
US
Reviewed and analyzed final HB and PB accounts in Epic to identify errors, missing payments, and denials.• Collaborated with insurance, cash posting, and coding teams to resolve claim issues and verify payer accuracy.• Used Excel and CRM tools to track claim activity, underpayments, and trends.• Assisted patients with billing inquiries and insurance coordination, ensuring full HIPAA compliance.• Supported denial prevention efforts, contributing to a 12% reduction in account aging.
ABOUT SHAWNA P.
Revenue Cycle Professional with ~3 years of experience in hospital and professional…
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