Shawna Kelly
Staff Experience Researcher, Adobe Design Research & Strategy
- Role
- Staff Experience Researcher at Adobe
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Shawna Kelly
Ph.D. in Communication, focus on grassroots organization and how people adapt technology to their needs.• Strong record of drawing actionable insights from data that drive product strategy, product design, and marketing content and strategies.• Cross-functional and project management experience working with clients, research participants, product managers, designers, developers, marketers, researchers and other stakeholders.
Experience
Staff Experience Researcher
Feb 2024 — Present
Re-designing Adobe Express\'s first-time user experiences by using mixed methods user research to make actionable recommendations for product improvement based on combining user data from new-user first impressions, behavioral analytics, concept testing, in-product A/B testing, and attitudinal surveys. Actively deploying and refining experience assessment methods and quality measurements for strategic product decisions.
Education
The Evergreen State College
Coursework, History of English, Comparative Lit
University of KwaZulu-Natal
Coursework, Zulu Language, Zulu History
Western Washington University
B.A., Linguistics, Communication
Western Washington University
Teaching Certificate, Teaching English as a Second or Foreign Language/ESL Language Instructor
University of Southern California
Master of Arts (M.A.), Communication and Media Studies
University of Southern California
Doctor of Philosophy (Ph.D.), Communication
Skills
- Analysis
- Usability Testing
- Grant Writing
- Mobile Communications
- Jira
- Mobile Applications
- Educational Technology
- Experimental Design
- Social Media
- Online Communities
- Ethnography
- Quantitative Research
- Teaching
- Video Games
- Editing
- Public Speaking
- Health Communication
- University Teaching
- User Experience
- Game Design
- Research
- Research Design
- Writing
- User Data Analysis
- Sql
- Qualitative Research
- User Interface Design
- Human Computer Interaction
- Game Studies
- Financial Market Research
- Card Games
- Higher Education
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