Shawna Kays
Design Operations Specialist @KUBRA
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WORK HISTORY
Design Operations Specialist @KUBRA
Tempe, AZ, US
Serve as Scrum Master for the design team, running stand-ups, sprint planning, and retrospectivesOversee design projects from kickoff to delivery, ensuring milestones, risks, and dependencies are managed effectively Develop and refine operational frameworks, templates, and documentation to streamline design workflows Act as a design advocate in cross-functional workstreams, ensuring design is well integrated into the product lifecycle Create and maintain templates and tools to improve how we plan and deliver design work
EDUCATION
Maricopa Community Colleges
Associate of Arts and Sciences - AAS, Data Analytics
Deer Valley High School
High school diploma
Arizona State University
Bachelor's Degree, Psychology
ABOUT SHAWNA KAYS
I’m a Senior Project Manager with 6+ years of experience leading digital marketing and operations projects, specializing in process optimization, client onboarding, and cross-functional collaboration. I thrive at the intersection of strategy and execution—translating complex workflows into streamlined systems.Career Highlights:• Improved project onboarding timelines by 18.3%, accelerating client go-live dates and boosting satisfaction• Successfully managed 100+ website and digital marketing projects end-to-end, ensuring quality and on-time delivery• Skilled at synthesizing data into actionable insights that improve efficiency and guide decision-making• Partner with cross-departmental teams (SEO, design, development, leadership) to align strategy and executionI’m passionate about improving operations, optimizing processes, and driving efficiency across teams. My next step: leveraging my expertise in operations management, project execution, and data analysis to help organizations scale and succeed in a dynamic environment.
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