Shawna Hoelscher
Sr Director Field Operations @Asurion
Nashville, TN, US
EMAILS
s••••••••@asurion.com
MOBILE NUMBERS
+16•••••••22
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WORK HISTORY
Feb 2024 — Present
Sr Director Field Operations @Asurion
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Nashville, TN, US
EDUCATION
2007 — 2012
Montana State University Billings
Bachelor of Science Business Administration, Business Administration and Management, General
N/A
University of Tennessee, Knoxville
6 sigma Black Belt, 6 sigma
N/A
University of Tennessee, Knoxville
Certification, Green Belt Six Sigma
SKILLS
Team LeadershipVendor ManagementBusiness Process ImprovementCoachingCustomer RetentionCustomer ExperienceCustomer ServiceCustomer SatisfactionTrainingOperations ManagementPerformance ManagementTeam BuildingManagementProgram ManagementLeadershipContact CentersProcess ImprovementCall Centers
ABOUT SHAWNA HOELSCHER
Sr. Director of Field Operations at Asurion
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