Shawn Webb

Customer Experience Coach and Product Trainer @GP Strategies Corporation

Work within a regional territory to deliver coaching/training in dealerships and in market meetings. Responsible for coaching and training frontline dealer personnel to a level that meets Customer Experience standards. Use excellent communication skills with the ability to establish credibility with both dealership management and customer-facing dealer personnel. Work with Dealer Management and be able to partner with Regional Field Staff and fellow GP Strategies In-Dealership Consultants to identify where coaching/training is needed.