Shawn Walden
Strategic Customer Success Manager
- Role
- Strategic Customer Success Manager at Verizon Connect
- Location
- Santa Ana, CA, US
- LinkedIn followers
- 500 followers
About Shawn Walden
Senior Customer Success Executive with proven background of consistent quota over-achievement in major account management and new business development. Proven ability to build strong relationships throughout client organizations with extensive experience in strategic account planning, consultative selling and helping clients achieve measurable results. Outstanding communication, presentation and problem solving skills.
Experience
Strategic Customer Success Manager
Aug 2017 — Present
Manage Key Relationships with Fortune 100 Companies. Verizon Connect delivers SaaS solutions that assist companies with compliance, efficiency, cost savings and customer satisfaction. Serve as trusted partner for key clients. Oversee cross functional account team to ensure customer satisfaction and retention. Conduct regular business reviews and ROI presentations. Work closely with the account team on account planning and customer engagement roadmap. Responsible for customer contract renewals and customer growth
Skills
- Sales Process
- Management
- Saas
- Crm
- Solution Selling
- Consulting
- Sales
- Salesforce.com
- Customer Relationship Management (Crm)
- Lead Generation
- Business Development
- Software as a Service (Saas)
- Sales Operations
- New Business Development
- Account Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.