Shawn Twede

About Shawn Twede

System Administrator specializing in Windows administration, administering and…

Experience

1. IT Manager

   JobNimbus

   Jan 2021 — Present

   Identified and reduced unnecessary company SaaS annual spend by $101k - Built and implemented Jira ticketing system to track internal employee requests and improved interdepartmental communication with workflows and automated processes - Streamlined company software usage and expenditures by implementing LeanIX, resulting in a $101k reduction in annual spend through identification and elimination of unnecessary expenses- Installed Neat conferencing equipment in office conference rooms to host Zoom meetings. Managed AV system in a large conference hall that hosts up to 200 people in person and Zoom webinar for remote participants- Streamlined new employee onboarding by automating application and equipment provisioning using tools such as Rippling and Kandji MDM - Successfully managed Google Workspace for the company, implementing robust security measures such as 2-step verification to safeguard sensitive data and ensure compliance with company policies- Replaced all existing office network equipment and saw a 85% decrease in network related incidents reported - Hired and managed IT team, ensuring their professional growth and development- Implemented Asset Management tracking system for all company IT equipment and performed bi-annual audits