Shawn Tessier
Member Service Representative @Workers Credit Union
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WORK HISTORY
Member Service Representative @Workers Credit Union
Answer incoming calls from members to answer inquiries and questions, handle complaints, trouble shoot problems and evaluate all relevant information to handle product and service inquiries.Utilize negotiation skills when dealing with members and other WCU departments.Provide proficient service using computer applications.Handle customer inquiries via telephone, electronically or in person.Cross-sell appropriate products and services.
EDUCATION
MBCC
Business Management
SKILLS
ABOUT SHAWN TESSIER
Member Service Representative at Workers\' Federal Credit Union
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