Shawn Silver
Chief Operating Officer @Total Communications
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WORK HISTORY
Chief Operating Officer @Total Communications
US
I’m passionate about building long-term partnerships and delivering technology solutions that truly move organizations forward.With more than 25 years of leadership experience, I’ve built my career around helping clients navigate complex technology decisions while creating exceptional client experiences. My approach is simple: understand the business first, then align the right strategy, technology, and people to support it.At Total Communications Inc, we pride ourselves on being the right-size technology partner, large enough to deliver enterprise-grade solutions, yet agile enough to stay close to our clients. For more than 45 years, our team has helped organizations design, implement, and support secure, reliable communications and infrastructure solutions.I enjoy working alongside great partners, building strong teams, and helping organizations turn technology into a competitive advantage.Outside of work, you’ll usually find me spending time with family and friends, often somewhere near the water. And if you see a splash of orange nearby, there’s a good chance I’m close by.
EDUCATION
Albertus Magnus College
Bachelor's degree, Business Administration and Management, General
SKILLS
ABOUT SHAWN SILVER
As Chief Operating Officer of Total Communications, I bring over 30 years of leadership in the technology sector, guiding organizations through growth, transformation, and operational optimization. I lead both sales and operations, ensuring alignment between revenue generation and service delivery to maximize client value and business performance.My leadership approach combines strategic vision with executional discipline. I’ve built and scaled high-performing teams, driven multimillion-dollar revenue growth, and implemented operational frameworks that enhance efficiency, quality, and client satisfaction.Core Competencies: • Executive Leadership & P&L Management • Sales Strategy & Business Development • Operational Optimization & Process Excellence • Technology Strategy & Digital Transformation • Client Engagement & Retention • Risk Management & Security Strategy • Team Development & Cross-Functional LeadershipThroughout my career, I’ve led initiatives that bridge the gap between technical capabilities and business outcomes, helping organizations harness technology to achieve measurable growth, enhance security, and protect intellectual and physical assets. My passion is building cultures of accountability, innovation, and collaboration where teams deliver their best work and clients achieve their most ambitious goals.
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