Shawn Scheibly
Service Advisor “Pre-Delivery” at Rivian
- Role
- Service Advisor Pre-delivery at Rivian
- Location
- Peoria, IL, US
- LinkedIn followers
- 500 followers
Experience
Service Advisor Pre-delivery
Nov 2025 — Present · Normal, IL, US
Vehicle & Site Operations:* Receive, inspect, and process incoming vehicle inventory.* Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging.* Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management.* Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles.Service Production Support:* Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work.* Learn to safely use basic hand tools and power tools under direct supervision.* Support the workshop by maintaining tool and equipment readiness.Front-of-House & Parts Support:* Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment.* Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems.* Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians.
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