Shawn McCoy
Residential Rights & Responsibilities Coordinator at San Francisco State University
- Role
- Sales Team Lead at Bevmo
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Shawn McCoy
Experienced student affairs professional with a demonstrated history of working in the higher education industry - specifically Residential Life and Student Conduct. Skilled in Microsoft Word, Sales, Student Development, Critical Thinking, and Social Media. Strong education professional with a Master of Science (M.S.) focused in Mental Health Counseling/Counselor from California University of Pennsylvania.
Experience
Sales Team Lead
May 2021 — Present · San Francisco, CA, US
Maintained store standards by assisting with stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasksPerforms any other duties as directed by management.• Consistently created a positive customer experience through the utilization of the sales and customer service programs.• Educated and enrolled customers into BevMo!’s ClubBev Program and the Gopuff App.• Used product knowledge and BevMo! training to make product recommendations to customer.• Provided customers with solutions, such as product substitutions or special ordering a product when applicable.• Picked and packed items on a per order basis for dispatch to customers - ensuring accuracy of items picked/packed.• Merchandised product on the sales floor and in the warehouse to standards.
Education
PennWest California
Master of Science (M.S.), Mental Health Counseling/Counselor
2014 — 2016
PennWest California
Bachelor of Arts (B.A.), Public Relations
2010 — 2014
Skills
- Public Relations
- Customer Service
- Program Management
- Teamwork
- Focus Groups
- Leadership
- Residence Life
- Committees
- Marketing
- Public Speaking
- Event Planning
- Time Management
- Community Outreach
- Social Media
- Microsoft Word
- Event Management
- Mental Health Counseling
- Communication
- Multicultural Education
- Retail
- Higher Education
- Program Development
- Group Therapy
- Student Affairs
- Critical Thinking
- Group Work
- Student Development
- Powerpoint
- Microsoft Excel
- Research
- Microsoft Office
- Sales
- Student Conduct
- Social Networking
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