Shawn Malcolm
Head of Data Products & Propositions @Capita
Sheffield, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2025 — Present
Head of Data Products & Propositions @Capita
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Bradfield, GB
EDUCATION
2022 — 2023
Imperial College London
Level 7 Master's degree
2021 — 2022
University of Nottingham
Level 5
SKILLS
Process ImprovementManagementStakeholder ManagementBusiness Process ImprovementBpoBusiness TransformationBusiness Process MappingContact CentersOutsourcingCall CentersBusiness DevelopmentForecastingProject DeliveryService DeliveryBusiness AnalysisChange ManagementClinical Data ManagementWorkforce ManagementCustomer ExperiencePrince2Business Process Outsourcing (Bpo)Performance ManagementSalesforce.com
ABOUT SHAWN MALCOLM
Senior operator with strong communication and solution‑design skills. Proactive, highly…
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