Shawn Jones

Retail Specialist | Marketing Guru | 17+ years experience | Luxury Fashion, Retail, Salon Operations & E-commerce | Digital Marketing | Data Analysis.

Role
Account Management Specialist at Amazon
Location
Kolkata, WB, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Shawn Jones

A highly self-motivated, ambitious, creative and approachable person with a sense of humour. Experienced in various domains such as FMCG, Luxury Retail ( Apparels & accessories), Beauty & Hospitality (Salon & Spa) and recently recruitment / marketing. So a “JACK” of all trades and fortunately a master of ONE – Sales. I am always open to feedback and one who encourages my colleagues to meet their targets together with personal, team and corporate goals in mind while having fun along the way.

Experience

  1. Account Management Specialist

    Amazon

    Jun 2024 — Present · Kolkata, IN

    Responsible for customer accounts, updating contact details, locking or unlocking and deactivation. Ensuring security on accounts, reporting suspicious activities and preventing unauthorised usage through various verification methods.

Education

  • Simplilearn Alumni

    Certification

    2016 — 2016

  • St. Xavier's College (Autonomous), Kolkata

    Bachelor of Commerce (B.Com.)

    2006 — 2010

  • Julien Day School - India

    1st Division in ISC

    2004 — 2006

  • The Assembly of God Church School - India

    ICSE IN COMMERCE

    1988 — 2004

Skills

  • E-Commerce SEO
  • Customer Relationship Management (Crm)
  • Public Speaking
  • Team Management
  • Social Media
  • Marketing
  • Customer Retention
  • Customer Service
  • Market Research
  • Retail
  • Business Development
  • Strategic Planning
  • Sourcing
  • Performance Management
  • Crm
  • Social Media Marketing
  • Marketing Strategy
  • Management
  • Business Strategy
  • Fashion
  • Sales

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Shawn Jones — Account Management Specialist at Amazon in Kolkata, WB, IN | Unifers