Shawn Jones
Retail Specialist | Marketing Guru | 17+ years experience | Luxury Fashion, Retail, Salon Operations & E-commerce | Digital Marketing | Data Analysis.
- Role
- Account Management Specialist at Amazon
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Shawn Jones
A highly self-motivated, ambitious, creative and approachable person with a sense of humour. Experienced in various domains such as FMCG, Luxury Retail ( Apparels & accessories), Beauty & Hospitality (Salon & Spa) and recently recruitment / marketing. So a “JACK” of all trades and fortunately a master of ONE – Sales. I am always open to feedback and one who encourages my colleagues to meet their targets together with personal, team and corporate goals in mind while having fun along the way.
Experience
Account Management Specialist
Jun 2024 — Present · Kolkata, IN
Responsible for customer accounts, updating contact details, locking or unlocking and deactivation. Ensuring security on accounts, reporting suspicious activities and preventing unauthorised usage through various verification methods.
Education
Simplilearn Alumni
Certification
2016 — 2016
St. Xavier's College (Autonomous), Kolkata
Bachelor of Commerce (B.Com.)
2006 — 2010
Julien Day School - India
1st Division in ISC
2004 — 2006
The Assembly of God Church School - India
ICSE IN COMMERCE
1988 — 2004
Skills
- E-Commerce SEO
- Customer Relationship Management (Crm)
- Public Speaking
- Team Management
- Social Media
- Marketing
- Customer Retention
- Customer Service
- Market Research
- Retail
- Business Development
- Strategic Planning
- Sourcing
- Performance Management
- Crm
- Social Media Marketing
- Marketing Strategy
- Management
- Business Strategy
- Fashion
- Sales
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