Shawn Horton

About Shawn Horton

MPLS IP-VPN Proficient Certification DDOS Hosted ExchangeESIP Proficient Certification Application Performance ManagementCounselor Salesperson for Client Services Hosted PBX Proficient Certification Cloud Backup via EVault/Seagate Enterprise Cloud Hosted Security Proficient Certification Sales NavigatorSales NegotiationEmpower Sales ActiveCore/SDN

Experience

1. Manager of Enterprise Account Managers

   Comcast Business

   Jun 2017 — Present · Denver, CO, US

   Deliver strategic account management/financial sales leadership for assigned portfolio of existing Enterprise customers• Develop and implement strategic marketing plans to drive sales, profit, and brand objectives.• Serve as a single point of contact for troubleshooting and resolution to provide top-notch customer experience by collaborating with cross-functional teams• Partner with cross-functional business units to strategize on process improvements• Manage large-scale projects and introduce new systems, tools, and processes to achieve challenging objectives.• Establish and maintain diverse, inclusive, healthy, and progressive culture by providing proactive support to organizational health discussions/initiatives

Education

• University of Wyoming

  Bachelor of Arts, Communications; Business Management and Telecommunications

  1994 — 1997

Skills

• Mpls
• Lotus Notes
• Wan
• Wireless
• Multiprotocol Label Switching (Mpls)
• Frame Relay
• Trend
• Tbs
• Microsoft Office
• Avaya
• T1
• Telephony
• Managed Services
• Dns
• Call Centers
• Ip
• Siebel
• Sip
• Cam
• Networking
• Sip Trunking
• Unified Communications
• Telecommunications
• Workbench
• Unix
• Webex
• Vpn