Shawn Hendrix

About Shawn Hendrix

Currently working at Mitsubishi Heavy Industries Americas as a Azure Engineer. Over 3 years of managing Azure VMs, Backups, Storage, Security etc. Active Directory and Microsoft Entra ID day to day administration. Hands on experience, time management skill, and problem/project resolution skill. Continuing to learn more and expand my skills.Software/Services: Azure Portal, MDM, Active Directory, VMs, VMWare, Hyper-V, Windows, VLSC, Microsoft Outlook, Microsoft Teams, Citrix, MDT, SCCM, O365

Experience

1. Azure Engineer

   Mitsubishi Heavy Industries

   Dec 2021 — Present · Orlando, FL, US

   Azure Administration -Created and configured Virtual Machines -Created storage accounts and uploaded files -Controlled access via groups and role assignments -Reserved Microsoft licenses using VLSC and assigned to users -Helped set up cross tenant access -Azure backups -Created Azure spending reports -Set up AZ AD Connect and synchronizationActive Directory Administration -Created user accounts in AD and AZAD for multiple affiliates -Reset Passwords -Add users to groups for share/resource access -Delegate access to OUsMigration and File Services -Built file servers -Set up file sync -Migrated one domain to another -Created ACLs, GPOs and drive mappings -Set up DFSExchange Administration -Created mailboxes -Set forwarding, aliases, and after termination access -Set up meeting room accountsBasic Citrix AdministrationBuilt Print ServersBuilt Domain ControllersMicrosoft License Management

Education

• DeVry University

  Computer Information Systems

  2005 — 2008

• Lanier Tech

  Certificate and Diploma, PC Repair and Networking

  2010 — 2011

Skills

• Security
• Operating Systems
• Routers
• Technical Support
• Servers
• A+ Certified
• Customer Satisfaction
• Networking
• Printers
• Outlook
• Microsoft Office
• Sales
• System Administration
• Call Center
• Windows 7
• Troubleshooting
• Network Administration
• Software Documentation
• Microsoft Excel
• Windows
• Laptops
• Active Directory
• Xp
• Windows Server
• Retail
• Loss Prevention
• Access
• Windows Xp
• Software Installation
• Customer Service
• Computer Hardware
• Computer Repair
• Inventory Management
• Computer Maintenance