Shawn Heeke

Vice President of Customer Service at OPENLANE

Role
Vice President of Customer Service at OPENLANE
Location
Carmel, IN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Vice President of Customer Service

    OPENLANE

    Jun 2024 — Present · Carmel, IN, US

Education

  • DePauw University

    Bachelor of Arts, Computer Science

    1996 — 2000

Skills

  • Requirements Analysis
  • Strategic Planning
  • Software Development Life Cycle (Sdlc)
  • Requirements Gathering
  • Management
  • Project Management
  • Program Management
  • IT Strategy
  • Microsoft Office
  • Process Improvement
  • Customer Service
  • Vendor Management
  • Crm
  • Software Documentation
  • Sdlc
  • Sharepoint
  • Business Intelligence
  • Business Analysis
  • Business Process Improvement

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