Shawn Hafley
Sales at Terminix
- Role
- Sales Rep at Terminix
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Shawn Hafley
Seasoned sales and customer care call center leader - over total agents…
Experience
Sales Rep
Jan 2012 — Present · Memphis, TN, US
Provide pest control solutions• 2014 -$659,470.01 in New Business - Ranked #37 Nationally• 2015 -$1,319,934 in New Business - Ranked #3 TN Nationally• 2016 -$1,254,894.70 in New Business - Ranked #5 TN Nationally• 2017 -$1,086,891.47 in New Business in a down year for the company - Ranked #4 TN
Education
Union University
MBA
1998 — 2000
Florida College
Management
1987 — 1988
University of North Alabama
B.S., Management
1989 — 1991
Skills
- Cross-Functional Team Leadership
- Recruiting
- Strategy
- Crm
- Call Centers
- Customer Experience
- Outsourcing
- Team Building
- Team Leadership
- Leadership Development
- Training
- Management
- Process Improvement
- Workforce Management
- Leadership
- Customer Satisfaction
- Customer Retention
- Human Resources
- Sales
- Call Center
- Telecommunications
- Customer Service
- Bpo
- Integration
- Coaching
- Business Process
- Contact Centers
- Operations Management
- Business Process Improvement
- Customer Relationship Management (Crm)
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