Shawn Castle
- Role
- Vice President of Customer Care & Client Experience at Sun Auto Tire & Service
- Location
- Lexington, KY, US
- LinkedIn followers
- 500 followers
Experience
Vice President of Customer Care & Client Experience
Dec 2021 — Present
Education
Morehead State University
Bachelor of Science - BS
Morehead State University
MBA, Marketing and Management
Skills
- Pmp
- Change Management
- Service Desk
- Six Sigma
- Customer Satisfaction
- Sales Operations
- Software Documentation
- Team Building
- Sap
- Sales Management
- Sharepoint
- Management
- Visio
- Operations Management
- Itil
- Team Leadership
- Integration
- Customer Service
- Process Improvement
- Disaster Recovery
- Call Centers
- Troubleshooting
- IT Strategy
- IT Service Management
- Salesforce.com
- Leadership
- Cross-Functional Team Leadership
- Vendor Management
- IT Management
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