Kimberly Shaw

About Kimberly Shaw

As a Senior Program Manager with over 20 years of experience, I specialize in the seamless implementation and management of complex business solutions. My career is defined by a unique approach that blends the short-term and long-term, allowing for a balanced, high-level strategic vision alongside the granular technical details required to execute flawlessly. I thrive in high-stakes environments, particularly within Mergers and Acquisitions (M&A), where I lead the integration of disparate systems and teams to ensure business continuity and realized value.I am a \"fixer\" by nature—a forward-thinking professional who identifies and mitigates risks before they can derail a project. Whether partnering with internal stakeholders, external customers, or managing diverse networks of vendors and contractors, I act as a dedicated Project Champion. My approach is fueled by a relentless curiosity that gets to the heart of the matter, allowing me to identify root causes and craft out-of-the-box solutions to otherwise \"unsolvable\" problems.Never one to stay on the sidelines, I operate on the front lines to ensure timely, transparent communication at all organizational levels. I am a creative problem solver committed to driving efficiency and building lasting partnerships that empower organizations to scale and succeed.CORE COMPETENCIESStrategic Leadership: M&A Integration, Portfolio & Program Management (PMP), Risk Mitigation & Recovery, Change Management.Business Systems & Operations: Enterprise Technology Services (ETS), Root-Cause Analysis, Cross-Functional Leadership, Vendor & Contractor Management, Internal/External Stakeholder Partnership.Industry Expertise: Information Technology (IT), Software Development (SaaS), Life Sciences (Pharma/Med-Device), and Security Operations.TECHNICAL ECOSYSTEMAI & Productivity: Google Gemini, OpenAI ChatGPT, MS Copilot, MS Office 365 (Expert Excel, PWA, SharePoint, Teams).Project & Portfolio Management (PPM): MS Project, Smartsheet, Asana, Jira, Confluence, OpenAir.Enterprise Platforms: Salesforce.com, Certinia (FinancialForce), Slack, Zoom.Technical Environments: Cloud-hosted SaaS Implementations, Hybrid Cloud/On-Premise Infrastructure, Android & Windows Ecosystems.

Experience

1. Senior Program Manager, Epmo

   Everbridge

   Jul 2024 — Present

Education

• Gull Lake High School

  HS Diploma

  1994

• Montgomery County Community College

  Business Administration and Management, General

  2009 — 2017

• University of Valley Forge

  Associate of Arts (A.A.), Bible/Biblical Studies

  1994 — 2012

• Strayer University

  Business Administration and Management, General

Skills

• Microsoft Dynamics Sl
• Decisiveness
• Project Management
• Microsoft Dynamics
• Team Leadership
• Erp
• Project Matrix
• Vendor Management
• Ms Project
• Sdlc
• Action Oriented
• Business Process
• Management
• Service Delivery
• Program Implementation
• Jira
• Task Management
• Software Project Management
• Pmp
• Crm
• Leadership
• Problem Solving
• Close Attention to Detail
• Operations Management
• Program Management
• Microsoft Project
• Process Improvement
• Training
• Sharepoint
• Testing
• Microsoft Excel
• Powerpoint
• Call Centers
• Microsoft Sql Server
• Access Database
• Analysis