Shaveta Jolly
Operations & Delivery Manager @Pageant Planet
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WORK HISTORY
Operations & Delivery Manager @Pageant Planet
US
Oversee day-to-day operations, ensuring efficiency, quality, and compliance with company policies. • Develop and implement operational strategies to optimize workflows and resource utilization. • Manage budgets, forecasts, and cost-control measures to improve profitability. • Lead cross-functional teams, providing guidance, coaching, and performance management. • Monitor KPIs and operational metrics to drive continuous improvement. • Identify process gaps and implement solutions to enhance productivity and customer satisfaction.
EDUCATION
Ambala College of Engineering & Applied Research
Bachelor of Technology - BTech
ABOUT SHAVETA JOLLY
Experienced Technical Project Manager with a demonstrated history of working in the information technology and services industry. Skilled in PHP, WordPress, Magento, Laravel and MySQL. Well versed with SDLC, Software design, Agile methodologies, Scrum, Kanban, DevOps, CI/CD etc. Strong program and project management professional who is SAFe Scrum Master Certified and can handle client communications and meetings efficiently, expertise in requirements analysis, project planning, team collaboration, risk assessment, facilitating scrum ceremonies like Daily Standup/Sprint Planning/Sprint Review/Sprint Retrospective etc, managing project using PMS tools like Jira, Trello, Click Up etc, creating all project execution related documents and taking care of all the project management activities that are part of end-to-end delivery.Leadership for me is about inspiring teams to achieve excellence. I foster a culture of collaboration and accountability, ensuring that every team member is empowered to contribute their best. I am also committed to professional development, both for myself and my team, staying abreast of industry best practices through certifications and training.
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